Privacy Policy

Privacy Policy

Last Updated: July 6, 2026

SV Fires Protection respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information submitted through our website, service request forms, SMS consent forms, phone calls, emails, and related service communications.

Information We Collect

• Contact information, including name, company name, email address, mobile phone number, and service address.
• Service request details, including the type of fire protection service requested, appointment information, estimates, invoices, and support notes.
• SMS consent status when you choose to opt in to receive text message notifications.
• Website usage information that may be collected through standard analytics, security, or anti-spam tools.

How We Use Information

• To respond to service requests and customer inquiries.
• To schedule appointments and provide service-related updates.
• To send estimates, invoices, payment reminders, and technician arrival updates.
• To provide customer support and maintain accurate business records.
• To protect our website, forms, and communication systems from spam or abuse.

SMS Consent and Mobile Information

If you choose to opt in to SMS notifications, SV Fires may send service-related text messages regarding appointments, estimates, invoices, technician arrival windows, service updates, and customer support.

SMS consent is optional and is not required to purchase services or submit a service request. You may opt out at any time by replying STOP. For assistance, reply HELP.

When We May Share Information

We may share limited information only when necessary to operate our business, provide requested services, comply with legal obligations, protect our rights, process payments, or work with service providers who support our operations. These providers are expected to protect information and use it only for the services they provide to SV Fires.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. No online system can be guaranteed to be completely secure, but we work to protect the information submitted to us.

Your Choices

• You may choose not to opt in to SMS notifications.
• You may opt out of SMS messages at any time by replying STOP.
• You may contact us to request an update or correction to your contact information.

Contact Us

For questions about this Privacy Policy, contact SV Fires Protection at [email protected] or call 833-783-4737.