Privacy Policy

Privacy Policy

Last Updated: July 13, 2026

SV Fires Protection respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information submitted through our website, service request forms, phone calls, emails, and service communications.

Information We Collect

• Contact information, including name, company name, email address, mobile phone number, and service address.
• Service request details, including requested service type, appointment information, estimates, invoices, and support notes.
• Mobile text message opt-in status when you choose to receive text messages from SV Fires.
• Website usage information collected through standard analytics, security, or anti-spam tools.

How We Use Information

• To respond to service requests and customer inquiries.
• To schedule appointments and provide service-related updates.
• To send estimates, invoices, payment reminders, technician arrival updates, and customer support messages.
• To maintain business records and protect our website from spam or abuse.

Mobile Text Message Information

If you choose to opt in, SV Fires may send text messages related to appointments, estimates, invoices, technician arrival windows, service updates, customer support, fire protection information, and service offers.

Text message consent is optional and is not required to purchase services or submit a service request. You may opt out at any time by replying STOP. For assistance, reply HELP.

When We May Share Information

We may share limited information only when necessary to operate our business, provide requested services, process payments, comply with legal obligations, protect our rights, or work with service providers who support our operations. These providers are expected to protect information and use it only for services provided to SV Fires.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

• You may choose not to opt in to text messages.
• You may opt out of text messages at any time by replying STOP.
• You may contact us to request an update or correction to your contact information.

Contact Us

For questions about this Privacy Policy, contact SV Fires Protection at [email protected] or call +1 973 200 4206.